APA Style

GRIFFIN,JILL. (2009). Taming the search-and-switch customer: erning customer loyalty in a compulsion-to-compare world . SAN FRANSISCO: Jossey-Bass.

Chicago Style

GRIFFIN,JILL. Taming the search-and-switch customer: erning customer loyalty in a compulsion-to-compare world. SAN FRANSISCO: Jossey-Bass, 2009. TXB.

MLA Style

GRIFFIN,JILL. Taming the search-and-switch customer: erning customer loyalty in a compulsion-to-compare world. SAN FRANSISCO: Jossey-Bass, 2009. TXB.

Turabian Style

GRIFFIN,JILL. Taming the search-and-switch customer: erning customer loyalty in a compulsion-to-compare world. SAN FRANSISCO: Jossey-Bass, 2009. TXB.