FANDY TJIPTONO Primary Author GREGORIUS CHANDRA Additional Author mixed material bibliography Yogyakarta Andi Yogyakarta 2011 id Indonesia

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xix, 503 hlm. : ilus. ; tab. ; 23 cm. CUSTOMER SERVICES - MARKETING MANAGEMENT QUALITY CONTROL - MANAGEMENT SERVICES (ECONOMIC GOODS) - MARKETING MANAGEMENT 658.812 9789792927856 UPT. PERPUSTAKAAN DAN E-LEARNING UNIVERSITAS SYIAH KUALA Darussalam - Banda Aceh - Nomor Pokok Perpustakaan : 1171042D2000001 TXB 658.812 Fan s 121024TXBPU2017 My Library TXB 658.8 Fan s 121025TXBPU2017 My Library TXB 658.8 Fan s 83441.jpg 83441 2017-11-30 10:59:10 2018-02-05 10:55:51 machine generated