9 1 10 creating strategic differentiation and opertional excellence CHANG Additional Author mixed material 9780470423325 Canada John Wiley & Sons 2010 Implementation, measurement, and management JONES, JAMES V. Additional Author mixed material 9780071475730 New York McGraw-Hill 2006 GILL, K.F. Additional Author SCHWARZENBACH, J. Additional Author mixed material 0713135182 EDWARD ARNOLD 1984 GRADY, JEFFREY O. Additional Author mixed material 9780120885145 Amsterdam Elsevier 2006 KOSSIAKOFF, ALEXANDER Additional Author SWEET, WILLIAM N. Additional Author SEYMOUR, SAMUEL J. Additional Author BIEMER, STEVEN M. Additional Author mixed material 9780470405482 New Jersey John Wiley and Sons, Inc. 2011 Proving the Design Solution Satisfies the Requiremens GRADY, JEFFREY O Additional Author mixed material 9780123740144 Amsterdam Elsevier 2007 BANKS,JERRY Additional Author CARSON,JOHN Additional Author NELSON,BARRY Additional Author NICOL,DAVID Additional Author mixed material 9780138150372 Boston Pearson 2010 NAUMOSKI, G. Additional Author mixed material 9038606702 Eindhoven Technische Universiteit Eindhoven 1998 STULLER,JOHN ALAN Additional Author mixed material 9780495244783 Canada Thomson 2008